Our Clients Go Faster. Smarter.
Don’t take our word for it! Here’s what our clients have to say…
“As a tactical partner, you’ve consistently kept us aligned and moving forward on critical initiatives. Your ability to manage complex change—integrating multiple brands and securing buy-in across both groups—turned a challenging process into a collective success.”
Ryan Williams, Head of Sustainability, Peet’s Coffee
“We've worked with Excelerate on a number of projects, big and small over the years. Before working with them, we'd get these reports that basically told us, “Here are your different customer types"…but then what? It never translated into anything we could actually do differently. The Excelerate approach is different because it shows you how people actually make buying decisions, not just who they are. And instead of treating prospects and existing customers like totally separate groups, they help you understand the whole journey someone goes through. The biggest thing for us was finally getting clear answers on where to focus our efforts and what changes would actually move the needle. No more guessing games or strategies built on hunches. Highly recommend if you want segmentation work that your team will actually use.”
John Gonsalves, VP of Direct-to-Consumer, TaylorMade
“I've thought a lot about what makes you all different than the other consulting firms we've worked with in the past and one thing that stands out is 'your team listens…really listens'. They are not coming in with a prescribed solution that they're trying to push on us or make us believe that their way is better. They hear us, they solution to our needs and the outcome is that we feel like the outcomes are customized to us.”
Adam Caldecott, Chief Operating Officer, Good Food Holdings
“I always knew there was a different way of consulting than the one that I knew. Your team proved that. I always felt like you had Columbia’s best interest in mind and I also knew you cared deeply about me and my career. I really do see a difference in what you’re delivering to Columbia: strategy that we can use out of the gate rather than a collection of interesting insights and ideas that we have to figure out how it applies to our marketplace, our brand, and our employees. Since I’ve been in consulting so much of my career, it’s really encouraging to see the tides changing away from consulting as a way of getting someone to validate what we already know to consulting as a way of generating and sustaining value. Our efforts with Excelerate will pay off many times over what we budgeted.”
Jason Trusley, VP Consumer Strategy, Columbia Sportswear
“I love how you show up, ready to deliver excellence. You are the force multiplier for my team and support us in achieving our goals. You make us better by fitting into our culture and honoring who we are in the process.”
Aušra Jakuboviene, VP of Transformation, Under Armour
“I am thankful for the extraordinary support and guidance we received from you. A spirit of partnership and shared purpose continued throughout the engagement. The structure, professionalism, communication, flexibility, creativity, and willingness to accept and process feedback all the way until the very end was truly remarkable. I never felt as though I was being sold on “some way” of doing “some thing.” It was always a shared purpose: How do we get the best answer for the Port? I’ve had many consultant engagements in many different fields for many different assignments throughout my 25(ish) years at the Port. This was among the top for all the reasons I outlined above.”
Shaun Sumner, Former VP of Business Operations, Port of San Diego
“You are strategic thought partners that remove barriers and obstacles to accelerate execution. In our first year working with you, you helped me build the strategy and then in the second year you taught my team the skills needed to implement that strategy.”
Jennifer Schulz, Former Senior Vice President and Director of Commercial Client Experience & Strategic Performance, Umpqua Bank
“I value Excelerate as true thought partners because they help us shape strategy through customer and industry insights, ensuring our decisions are grounded in a customer-first approach. Rather than simply packaging our ideas, they challenge assumptions and help us to progress to a better business outcome.
In a recent engagement, we brought in Excelerate to understand why customers were delaying adoption of a key feature in one of our core products. Despite having a strong ROI model and robust marketing efforts, adoption lagged. Excelerate helped us uncover behavioral and attitudinal segmentation insights that proved pivotal for our commercial team, along with immediate strategies we could (and did) act on.
That level of partnership, where they ensure we have what we need to execute and help us follow through, is why we continue to call them back.”
Igor Nesterenko, Worldwide Vice President of Connected Infusion, BD (Becton Dickinson and Company)
“We recently utilized Excelerate to support us with defining our growth strategy. I was overwhelmingly satisfied with the clarity and actionability of the work. The methodology that they use produces clear consumer segments that enable the creation of a strategic roadmap. Understanding consumers is the unlock to serving them. Our teams were able to embrace them and connect with them in a way that is shaping our strategies across functions—product, design, sales, marketing, etc. We are grateful for their support and the thought partnership they brought.”
Monica Mirro, Vice President, Intradeco
“We most recently worked with the Excelerate team (using their segmentation methodology), and I can speak first-hand to the power of a well-applied and thoughtful segmentation. The only dirty word is stagnation and the Excelerate team opened our eyes to a different way to view the same customers and the same business that will shape our strategic programs over the next few years. Nice work and thanks for breaking ranks and being bold.”
Dave Mowry, Executive Chairman and CEO, Breg